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Tariffing Information

Tariffing Information

International Roaming

Setel Business World Traveller Select

When using your Setel mobile whilst abroad, if travelling in an eligible country that’s included within the Business World Traveller Select zone, then, subject to a single daily fee, the user can utilise their UK minutes & data tariff allowance while roaming.

The user can utilise their UK minutes allowance to make calls in-country and back to the UK only.

Access to domestic calls & text bundles including usage back to the UK (to any UK mobile or a standard fixed-line number, e.g., 01, 02, 03) and other destinations “In Zone” (mobile/ standard fixed-line numbers only)

Received calls & texts

Calls to emergency services (i.e., 999 or 112)

Calls to UK freephone numbers

Calls to voicemail

This plan does not cover the following:

Calls to non-geographical and premium numbers

Calls and texts to worldwide destinations (ROW Zones 1-4)

Roaming calls made to other international destinations or non-geographic numbers will be charged at standard domestic out-of-bundle rates.

Roaming calls that fall outside of inclusive allowances, or that are directed out of zone, are rated based on UK international call rates. Qualifying international or roaming bundles, where available and applied, will be utilised in advance of out of bundle rating.

The user can utilise their UK data allowance for roaming GPRS data usage up to their UK data tariff allowance. Unlimited UK data tariffs have a fair usage policy threshold cap of 25GB per month. Any roamed data usage in excess of the tariff allowance or the fair usage policy threshold will be charged at the standard UK data out of bundle rate (currently £0.04 per MB ex. VAT).

The daily fee for using Business Traveller World is currently £5.00 (ex. VAT).

The fee will be applied automatically at the point an eligible usage transaction (call or GPRS data session) commences.

Product available on selected Vodafone and O2 tariffs.

Business World Traveller Select Zone Inclusive Destinations:

Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Barbados, Bangladesh, Bermuda, Bosnia and Herzegovina, Bonaire, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Columbia, Costa Rica, Curacao, Democratic Republic of Congo, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, St. Kitts and Nevis, St. Lucia, St. Vincent, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, USA, US Virgin Islands, Uzbekistan, Vanuatu, Vietnam, Western Samoa.

Setel Business Europe Traveller Select

When using your Setel mobile whilst abroad, if travelling in an eligible country that’s included within the Business Europe Traveller Select zone, then, subject to a single daily fee, the user can utilise their UK minutes & data tariff allowance while roaming.

The user can utilise their UK minutes allowance to make calls in-country and back to the UK only.

Access to domestic calls & text bundles including usage back to the UK (to any UK mobile or a standard fixed-line number, e.g., 01, 02, 03) and other destinations “In Zone” (mobile/ standard fixed-line numbers only)

Received calls & texts

Calls to emergency services (i.e., 999 or 112)

Calls to UK freephone numbers

Calls to voicemail

This plan does not cover the following:

Calls to non-geographical and premium numbers

Calls and texts to worldwide destinations (ROW Zones 1-4)

Calls and texts to another EU zone from an EU zone (i.e., from Zone 1 to Zone 2)

Roaming calls made to other international destinations or non-geographic numbers will be charged at standard domestic out-of-bundle rates.

Roaming calls that fall outside of inclusive allowances, or that are directed out of zone, are rated based on UK international call rates. Qualifying international or roaming bundles, where available and applied, will be utilised in advance of out of bundle rating.

The user can utilise their UK data allowance for roaming GPRS data usage up to their UK data tariff allowance. Unlimited UK data tariffs have a fair usage policy threshold cap of 25GB per month. Any roamed data usage in excess of the tariff allowance or the fair usage policy threshold will be charged at the standard UK data out of bundle rate (currently £0.04 per MB ex. VAT).

The daily fee for using Business Traveller World is currently £2.50 (ex. VAT).

The fee will be applied automatically at the point an eligible usage transaction (call or GPRS data session) commences.

The Republic of Ireland and Isle of Man are excluded from Setel Business Europe Traveller Select and remain inclusive destinations within our tariffs

Product available on selected Vodafone tariffs.

O2 network connections currently still include free roaming access to European destinations as standard.

Business Europe Traveller Select Zone Inclusive Destinations:

Europe Zone 1: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus (excluding Turkish sector), Czech Republic, Denmark, Estonia, Finland, France, French territories (French Guiana/Guadeloupe/ Martinique/Mayotte/Reunion and Saint Martin), Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy (inc. Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc.Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands), Sweden.

Europe Zone 2: Guernsey, Jersey, Faroe Islands, San Marino, Switzerland.

TravelFree

TravelFree is relevant to all member countries of Europe Zones 1 and 2, plus a selected number of additional destinations outside of Europe, such as Australia, South Africa, and USA. When roaming within an inclusive destination, this service enables access to your domestic bundles and rates as if you were at home. TravelFree is available on selected O2 and Vodafone tariffs.

TravelFree Inclusive Destinations:

Europe Zone 1: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus (excluding Turkish sector), Czech Republic, Denmark, Estonia, Finland, France, French territories (French Guiana/ Guadeloupe/Martinique/Mayotte/Reunion and Saint Martin), Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy (inc. Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands), Sweden. Europe Zone 2: Guernsey, Jersey, Isle of Man, Faroe Islands, San Marino, Switzerland Worldwide: Albania, Anguilla, Antigua, Aruba, Australia, Barbados, Bermuda, Bosnia & Herzegovina, Canada, Cayman Islands, Dominica, Ghana, Grenada, Jamaica, Kenya, Lesotho, Mexico, Montserrat, Mozambique, Netherland Antilles, New Zealand, South Africa, St Kitts and Nevis, St Vincent, St Lucia, Trinidad & Tobago, Turkey, Turks and Caicos, US Virgin Islands, USA.

TravelPlus

TravelPlus is aligned directly with TravelFree and is only available on selected tariffs. Like Business World Traveller Select, it offers an alternative to pence per minute rates in the form of a daily roaming rate of £5 per day (ex. VAT). It will allow users full access to their UK bundles, rates and allowances whilst roaming in a selection of worldwide destinations. When utilising TravelPlus, you can call back to the UK and call within the same country you are currently in without incurring out-of-bundle charges. TravelPlus is available on selected O2 and Vodafone tariffs.

TravelPlus Inclusive Destinations:

Afghanistan, Andorra, Argentina, Armenia, Bahrain, Bangladesh, Bonaire, Brazil, British Virgin Islands, Cambodia, Chile, China, Columbia, Costa Rica, Curacao, Democratic Republic of Congo, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Laos, Macau, Macedonia, Malaysia, Moldova, Mongolia, Montenegro, Morocco, Myanmar, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vietnam, Western Samoa.

Excluded roaming destinations:

Please note that the following destinations are excluded from all the above roaming plans and are charged at standard rates. These may vary according to your individual network and tariff plan.

For further information or to confirm your rates for these zones, please contact us.

Roaming Zone Rest of World 1 (ROW1):

Azerbaijan, Bahamas, Benin, Bhutan, Botswana, Brunei, Burkina Faso, Cameroon, Central African Republic, Chad, French Polynesia, Gabon, Iran, Iraq, Ivory Coast, Madagascar, Niger, Nigeria, Palestine, Rwanda, Seychelles, Solomon Islands, Tajikistan, Togo, Uganda, Venezuela, Yemen, Zambia.

Roaming Zone Rest of World 2 (ROW2):

Algeria, American Samoa, Belarus, Bolivia, Cape Verde, Gambia, Guinea Bissau, Guinea Republic, Kyrgyzstan, Liberia, Malawi, Mauritania, Mauritius, Senegal, Sierra Leone, Zimbabwe.

Roaming Zone Rest of World 3 (ROW3):

Burundi, Libya, Mali, Namibia, Nepal, Sao Tome and Principe, Tunisia.

Roaming Zone Rest of World 4 (ROW4):

Angola, Belize, Comoros, Cook Islands, Cuba, Diego Garcia, Djibouti, East Timor, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Greenland, Kiribati, Lebanon, Maldives, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Norfolk Island, Palau, Somalia, St Helena, St Pierre and Miquelon, Syria, Tokelau, Turkmenistan, Tuvalu, Wallis & Futuna. This zone also includes usage on aeroplanes & ships at sea.

*Please note the above geographical zones apply to O2 and Vodafone networks only. EE geographical zones differ.

EE Daily Roaming Pass

Customers with mobile connections on the EE network can access daily roaming passes when travelling abroad.

There are three zones for these roaming passes:

Europe Zone

Daily Fee of £2.50

This allows unlimited voice and texts and 2 GB data allowance.

Calls within Europe zone and back to the UK.

Calls and texts to standard mobile and landlines only.

Europe Zone Inclusive Destinations:

Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City.

Business Zone

Daily Fee of £7.50

This allows unlimited voice and texts and 1 GB data allowance.

Calls within country and back to the UK.

Calls and texts to standard mobile and landlines only.

Business Zone Inclusive Destinations:

Australia, Canada, China, Gibraltar, Guernsey, Hong Kong, Isle of Man, Jersey, New Zealand, Saudi Arabia, Singapore, South Africa, Switzerland, Turkey, United States.

World Zone

Daily Fee of £12.00

This allows 60 minutes and 60 texts and 1 GB data allowance.

Calls within country and back to the UK.

Calls and texts to standard mobile and landlines only.

World Zone Inclusive Destinations:

Argentina, Armenia, Bangladesh, Bermuda, Brazil, Chile, Colombia, Ecuador, El Salvador, Faroe Islands, Guadeloupe, Israel, Mexico, Moldova, Montenegro, Nicaragua, North Macedonia, Pakistan, Peru, Puerto Rico, Qatar, Réunion, Russia, Serbia, Thailand, Ukraine, Uzbekistan, Venezuela, Vietnam, Zambia.

Excluded roaming destinations (EE):

Please note that the following destinations are excluded from all the above roaming plans and are charged at standard rates. These may vary according to your individual network and tariff plan.

For further information or to confirm your rates for these zones, please contact us.

Roaming Zone Rest of World 1 (ROW1):

Anguilla, Antigua and Barbuda, Barbados, Belarus, Botswana, Cameroon, Cayman Islands, Dominica, Egypt, Gabon, Ghana, Grenada, Guinea, Guinea-Bissau, India, Iraq, Ivory Coast, Japan, Kazakhstan, Kenya, Kosovo, Kuwait, Liberia, Macao, Madagascar, Mali, Monaco, Montserrat, Niger, Nigeria, Oman, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Senegal, Seychelles, Sudan, Taiwan, Tanzania, Tunisia, Turks and Caicos Islands, Uganda, United Arab Emirates, Uruguay.

Roaming Zone Rest of World 2 (ROW2):

Albania, Andorra, Aruba, Azerbaijan, Bahamas, British Virgin Islands, Brunei Darussalam, Costa Rica, Dominican Republic, French Guiana, Georgia, Guyana, Haiti, Indonesia, Jamaica, Mauritius, Netherland Antilles, Panama, Philippines, Sri Lanka, Tampnet Offshore, Trinidad and Tobago.

Roaming Zone Rest of World 3 (ROW3):

Afghanistan, Benin, Cambodia, Cape Verde, Gambia, Iran, Nepal, Sierra Leone.

Roaming Zone Rest of World 4 (ROW4):

Bhutan, Burkina Faso, Chad, Congo, Democratic Republic of Congo, French Polynesia, Guatemala, Honduras, Kyrgyzstan, Lesotho, Myanmar, Namibia, Paraguay, Suriname, Swaziland, Tajikistan, Vanuatu.

Roaming Zone Rest of World 5 (ROW5):

Malaysia.

Roaming Zone Rest of World 6 (ROW6):

Algeria, Bahrain, Belize, Jordan, Morocco, South Korea.

Roaming Zone Rest of World 7 (ROW7):

Bosnia and Herzegovina, Greenland, Maldives, Bahamas, Ethiopia.

Roaming Zone Rest of World 8 (ROW8):

Aircraft, Angola, Bolivia, Burundi, Central African Republic, Cook Islands, Cuba, Djibouti, Equatorial Guinea, Falkland Islands, Fiji, Guam, Laos, Lebanon, Libya, Malawi, Martinique, Mauretania, Mongolia, Mozambique, Palestine, Papua New Guinea, Saint Pierre and Miquelon, Satellite, Ships, Syria, Togo, Tonga, Turkmenistan, Yemen, Zimbabwe, any other destination not listed.

*Please note the above geographical zones apply to the EE network only. O2 & Vodafone geographical zones differ.

Roaming Automated Network SMS Notifications

When roaming and connecting to a new network, you will receive automated SMS notifications, unless you have already opted out of this. For further information, or to check whether you can opt out of this, please contact us.

Other useful information:

We would like to remind you that when end users are roaming in destinations close to bordering countries or islands, it is possible to automatically connect to another country’s cellular infrastructure.

Where possible, please ensure customers are advised to manually roam onto “in country” networks should this happen, to mitigate unexpected charges.

To avoid daily usage charges on any of our chargeable roaming services, please ensure roaming data restrictions are applied at network level and are not solely switched off in the device settings.

There have been instances whereby devices are switched on, and the device has attempted to “ping” the network prior to the device fully booting up and enabling chosen settings.

Review and familiarise yourselves with standard roaming rates for destinations or roaming events, such as ‘On Airways and Maritime’, where our listed daily roaming services are unavailable.

UK to International Calls

International Select / International Saver

This bolt-on will give you a monthly allowance of either 100 or 500 inclusive minutes that you can use to call any of the 100 selected international destinations included within the International Saver zone.

Product available on selected Vodafone and O2 tariffs.

International Saver Zone Inclusive Destinations:

American Samoa, Andorra, Angola, Argentina, Australia, Austria, The Bahamas, Bahrain, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Egypt, Estonia, Faroe Islands, Finland, France, French Territories (inc. Guadeloupe, French Guiana, Martinique, Reunion and Mayotte), Germany, Gibraltar, Greece, Guam, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Republic of Ireland, Israel, Italy, Japan, Kazakhstan, South Korea, Kuwait, Laos, Lao People's Democratic Republic, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mariana Islands, Mauritius, Mexico, Monaco, Mongolia, Namibia, Nepal, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Panama, Paraguay, Peru, The Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sint Maarten, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, USA (United States of America), Uzbekistan, Venezuela, Vietnam, The US Virgin Islands.

International Caller

This bolt-on will give you a discount on pence per minute call rates from the UK to selected international destinations.

Product available on selected O2 tariffs only.

International Zones (O2 & Vodafone)

For all UK to international direct dial mobile calls, international destinations are grouped into pricing bands. Each international band will have its own international pence per minute rate for calls from the UK.

Int Band 1:

Andorra, Gibraltar, Greece, Italy, Monaco, Portugal, San Marino, Spain.

Int Band 1A:

Belgium, Denmark, France, Germany, Liechtenstein, Luxembourg, Netherlands, Sweden, Switzerland.

Int Band 2:

Albania, Bosnia & Herzegovina, Croatia, Czech Republic, Estonia, Faroe Islands, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia.

Int Band 2A:

Austria, Cyprus, Finland, Iceland, Norway.

Int Band 2B:

Bulgaria.

Int Band 3:

Algeria, Libya, Macedonia, Morocco, Serbia, Tunisia, Turkey.

Int Band 4:

Canada, USA.

Int Band 5:

Anguilla, Antigua and Barbuda, Bahamas, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Montserrat, Puerto Rico, St Kitts and Nevis, St Lucia, St Pierre and Miquelon, St Vincent, Trinidad and Tobago, Turks and Caicos Islands, US Virgin Islands.

Int Band 6:

Australia, New Zealand.

Int Band 7:

Singapore.

Int Band 7A:

South Africa, Taiwan, Thailand.

Int Band 7B:

Hong Kong.

Int Band 8:

Armenia, Aruba, Azerbaijan, Belarus, Belize, Cuba, Georgia, Guyana, Haiti, Kazakhstan, Kyrgyzstan, Moldova, Netherlands Antilles, Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan.

Int Band 8A:

Israel, Palestine.

Int Band 8B:

Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE.

Int Band 9:

Egypt, Jordan, Lebanon, Syria.

Int Band 10:

Argentina, Benin, Botswana, Brazil, Cameroon, Chile, Comoros, Costa Rica, El Salvador, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guatemala, Honduras, Iran, Iraq, Ivory Coast, Kenya, Lesotho, Liberia, Malawi, Mauritius, Namibia, Nicaragua, Nigeria, Panama, Paraguay, Peru, Senegal, Seychelles, Sierra Leone, Somalia, South Sudan, Suriname, Swaziland, Tanzania, Togo, Uganda, Uruguay, Venezuela, Yemen, Zambia, Zimbabwe.

Int Band 11:

Japan

Int Band 12:

Bangladesh, India, Pakistan, Sri Lanka.

Int Band 13:

Afghanistan, American Samoa, Angola, Bhutan, Bolivia, Brunei, Burkina Faso, Burundi, Cambodia, Cape Verde, Central African Republic, Chad, China, Colombia, Cook Islands, Democratic Republic of Congo, Diego Garcia, Djibouti, East Timor, Ecuador, Equatorial Guinea, Falkland Islands, Fiji, French Polynesia, Greenland, Guam, Guinea Bissau, Guinea Republic, Indonesia, Kiribati, Laos, Macau, Madagascar, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mexico, Micronesia, Mongolia, Montenegro, Mozambique, Myanmar, Nauru, Nepal, New Caledonia, Niger, Niue, Norfolk Island, Palau, Papua New Guinea, Philippines, Rwanda, Sao Tome and Principe, Solomon Islands, South Korea, St Helena, Tokelau, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna, Western Samoa.

*Please note the above geographical zones apply to the EE networks only. O2 & Vodafone geographical zones differ.

International Zones (EE)

For all UK to international direct dial mobile calls, international destinations are grouped into pricing bands. Each international band will have its own international pence per minute rate for calls from the UK.

IDD Zone 1:

Alaska, Australia, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, French Guiana, Germany, Greece, Greenland, Guam, Hawaii, Hong Kong, Hungary, Iceland, India, Indonesia, Israel, Japan, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Mongolia, Netherlands, New Zealand, North Mariana Island, Norway, Pakistan, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Thailand, United States, USA Virgin Islands, Vatican, Vietnam.

IDD Zone 2:

Argentina, Bahrain, Dominican Republic, Egypt, Gibraltar, Guatemala, Iran, Macao, Malaysia, Mauritius, Mayotte Island, Namibia, Nepal, Netherlands, Nigeria, Panama, Philippines, Réunion, San Marino, Saudi Arabia, Sri Lanka, Sudan, Swaziland, Taiwan, Turkmenistan, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Yemen

IDD Zone 3:

Afghanistan, Andorra, Angola, Anguilla, Armenia, Aruba, Barbados, Belize, Bolivia, Botswana, British Virgin Islands, Cayman Islands, East Timor, Ecuador, El Salvador, Eritrea, Ethiopia, Grenada, Guadeloupe, Guyana, Honduras, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Lebanon, Marshall Islands, Montserrat, Oman, Palau, Palestine, Qatar, Saint Kitts, Saint Lucia, Saint Vincent, South Africa, Switzerland, Tajikistan, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine.

IDD Zone 4:

Albania, Antigua and Barbuda, Azerbaijan, Bahamas, Belarus, Benin, Bosnia and Herzegovina, Burkina Faso, Cameroon, Cape Verde, Djibouti, Fiji, French Polynesia, Georgia, Ghana, Guinea, Haiti, Liberia, Libya, Mali, Moldova, Monaco, Montenegro, Mozambique, Myanmar, New Caledonia, Nicaragua, Niger, North Macedonia, Russia, Rwanda, Senegal, Serbia, Surinam, Suriname, Syria, Tanzania, Togo, Uganda.

IDD Zone 5:

Algeria, Burundi, Central African Republic, Comoros Islands, Congo, Cuba, Equatorial Guinea, Gabon, Gambia, Guinea-Bissau, Ivory Coast, Kosovo, Lesotho, Madagascar, Malawi, Mauritania, Micronesia, Morocco, Seychelles, Sierra Leone, Somalia, South Sudan, Tunisia, Zambia, Zimbabwe.

IDD Zone 6:

Ascension, Chad, Diego Garcia, Falkland Islands, Maldives, Nauru, Papua New Guinea, Sao Tome and Principe, Tonga.

IDD Zone 7:

Cook Islands, Kiribati, Niue, Saint Helena, Samoa, Tuvalu, Vanuatu.

IDD Zone 8:

Solomon Islands, Tokelau.

IDD Zone 9:

Ireland.

*Please note the above geographical zones apply to the EE network only. O2 & Vodafone geographical zones differ.

Contact us:

If you have any further questions regarding roaming services or international call charges, please contact our Operations Team using one of the following:

Phone: 020 3700 4722 (09:00 – 17:30 Monday-Friday)
Email: operations@setel.co.uk
Letter: Setel Ltd, Aldgate Tower, 2 Leman Street, London. E1W 9US

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